Host Terms How We Build Software Federal Rules Parent Company Check my site
02 Our software

We own the software, so following the rules is built in.

We built our own software, with every report the government needs designed in. For you, that means fewer outages and a station that keeps earning.

Patent pending
What it does

Everything a station needs, in one place.

Chargers connect straight to Switchback. Most newer chargers work as they are, and existing stations can switch over without new equipment.

01

Billing

Charges by the kWh, itemized receipts, card holds and refunds.

02

Uptime tracking

Records every outage and its cause, kept for the government.

03

Power sharing

Splits the site's power between cars without dropping anyone below their promised speed.

04

Works with other networks

Drivers can use accounts from other charging networks (OCPI 2.2.1).

05

Driver help

Help on the web, by card at the charger, or by toll-free call or text.

06

Government reports

Federal reports, plus clean fuel credit reports for Oregon and California.

Row of fast chargers under a canopy at night
Works with most chargersOCPP 1.6J · 2.0.1
Electrical equipment and a power meter with small indicator lights
Measured and checkedSeparate meters
Site power

It manages more than chargers: the whole site.

Switchback also runs batteries, solar and other equipment on the same line, like AI computers. It shares the power, keeps peak use low and checks every machine.

Watch: computers at charging stations (2:24)

  • Sets a safe power limit based on the site's connection and the electrical code
  • Keeps every 15-minute stretch under its target, to avoid big utility fees
  • Sets the power for each charger, and for other equipment on site
  • If a machine stops reporting, plays it safe until it's back
  • Writes down every decision and why, ready for inspectors, insurers and grant agencies
Open standards

Industry standards, everywhere.

Using open standards means landowners aren't stuck with one charger brand or network, and agencies get data the way they want it.

Charger ↔ software

OCPP 1.6J & 2.0.1

Secure connections, each charger with its own digital ID.

Network ↔ network

OCPI 2.2.1

Share accounts, live status and prices with other networks.

Car ↔ charger

ISO 15118

Hardware ready for Plug & Charge, where the car pays automatically.

Software ↔ government

EV-ChART

Quarterly, yearly and one-time federal reports, checked before filing.

Host a site

Got a parking lot near a highway?

Send us the address. An owner replies within one business day.